#1 in Customer Service

Lally Ford Ranked #1 in Customer Service

A lot of dealerships talk about being committed to customer satisfaction but at Lally Ford we walk the walk.   We repeatedly achieve the highest overall customer satisfaction scores for all large volume Ford dealers in Ontario!

Ford Diamond Club President's Award

While the exceptional ranking and recognition we’ve achieved are nice ways to show that we’re doing something right, the ultimate reward is the repeat business and happy customers we see every day in our dealership. When people are well taken care of in Sales and Service by knowledgeable professionals, they’ll tell others and help drive our business through word-of-mouth. Our business was built on old-fashioned customer service, which means that we take care of our customers, regardless of the situation.

Great Customer Satisfaction is the foundation of our success so you know that when we say “#1 in Customer Satisfaction”, we mean it! We’d like to thank all of our amazing customers for giving us great feedback on our customer service and recognizing our efforts towards ultimate satisfaction.