In 1946 my parents opened a service station in Comber and immediately began working hard to establish a high standard for how customers would be treated. Over the course of the next 36 years, we continually worked toward building a reputation for customer satisfaction which extended beyond the confines of this tiny village.
In the fall of 1982, we brought this customer-focused manner of doing business under the Ford logo. I became a licensed mechanic and purchased the Ford dealership from my parents three years later. Fortunate enough to have developed loyal customers who regularly referred their friends, family and co-workers; I decided to expand in 1995, moving the dealership to Tilbury.
At Lally Ford, everyone strives toward building a relationship with our customers that will allow us to provide their transportation needs for life. From the people we recruit, to the vehicles we stock, and everything in between, our goal is to realize continuous improvement for our customers.
Customer satisfaction is a journey, not a destination. We understand this well at Lally Ford, and when you put your trust in us, you’ll quickly understand what good news that is for you.